Vincent Technologies
Website: https://vincent-technologies.com/
Effective date: September 13, 2025
Vincent Technologies (“we,” “us,” or “our”) operates this website to describe our industrial automation and controls services and to receive business inquiries. This policy explains what personal information we collect through the site, how we use it, who we share it with, and the choices available to you.
This is a public company website. It is not a customer portal. If you have questions about this policy or want to make a privacy request, use the Contact page.
1. Information we collect
We collect only what is needed to run the site and respond to business inquiries.
Information you give us
If you use the contact form or email an address listed on the site, we collect the details you submit. That typically includes:
- name
- email address
- phone number, if provided
- company name and job title, if provided
- project location, industry, or equipment details you include in the message
- any files or specifications you attach
Do not send information you do not want us to hold as part of a business record.
Information collected automatically
When you visit the site, our hosting environment and related tools may collect:
- IP address
- browser type and version
- device type and operating system
- referring URL
- pages viewed, time on page, and date/time of the visit
- approximate general location derived from IP (city/region, not a street address)
- error or security logs
This information is used to operate the site, measure performance, and reduce abuse.
Cookies and similar technologies
Cookies are small files stored on your device.
We use:
- Essential cookies required for the site to load, stay secure, and remember basic session state.
- Analytics cookies, if enabled, to understand how the site is used (pages viewed, traffic sources, device mix). These may be set by us or by an analytics provider.
You can block or delete cookies in your browser. Blocking essential cookies may affect how the site works.
Embedded third-party content
Pages may load content from other companies, such as maps, video players, webfonts, or social embeds. Those companies may set their own cookies or collect usage data under their own policies. We do not control that collection.
2. How we use information
We use personal information to:
- respond to inquiries and requests for quote
- discuss, plan, and deliver automation and controls work
- keep a record of correspondence and project communications
- operate, maintain, and secure the website
- diagnose faults and prevent spam, fraud, or attacks
- measure site traffic and improve content
- meet accounting, insurance, tax, and legal requirements
We do not use website data for consumer advertising profiles. We do not sell personal information.
3. How we share information
We share personal information only as needed to run the business.
Service providers
We use vendors that process data on our behalf, which may include:
- website hosting and content-management providers
- email and domain providers
- form, spam-filter, or security plugins
- analytics providers, if used
- professional advisors (legal, accounting, insurance)
These parties are given only what they need to perform their function.
Legal and safety
We may disclose information if we believe it is reasonably necessary to:
- comply with law, regulation, or a valid legal process
- protect the rights, property, or safety of Vincent Technologies, our clients, or others
- investigate suspected fraud or security incidents
Business transfer
If the company is sold, merged, or reorganized, website and inquiry records may transfer with the business, subject to this policy or a successor notice.
We do not sell personal information and we do not share it for cross-context behavioral advertising.
4. How long we keep information
Retention depends on the record:
- Contact inquiries: kept for as long as needed to respond, quote, and maintain a normal project or sales file. Closed inquiries that do not become work are typically kept for a limited business period and then deleted or archived.
- Active project communications: kept for the life of the engagement and for a reasonable period afterward for warranty, liability, and record-keeping.
- Server and security logs: kept for a short operational period set by the host, then overwritten.
- Legal holds: if a claim, audit, or legal requirement applies, we keep the relevant records until that matter ends.
5. Security
We use reasonable administrative, technical, and physical safeguards appropriate to a small professional-services firm, including access controls on email and hosting, HTTPS on the website, and limits on who can view incoming inquiries.
No method of transmission or storage is completely secure. If you believe your information was involved in an incident connected with this site, contact us using the Contact page.
6. Your choices and state privacy rights
You may ask us to:
- confirm whether we hold personal information about you
- provide a copy of that information
- correct inaccurate information
- delete information we no longer need
Send the request through the Contact page and state that it is a privacy request. We may need to verify that we are dealing with the right person.
California and other U.S. state rights
Depending on your state, you may also have the right to:
- know the categories of personal information collected, used, and disclosed
- request deletion or correction
- opt out of the sale or sharing of personal information
- not receive discriminatory treatment for exercising a privacy right
Vincent Technologies does not sell personal information and does not share it for cross-context behavioral advertising. If a state law gives you an opt-out right, you may still send that request and we will record it.
We do not use automated decision-making on this website that produces legal or similarly significant effects.
7. Do Not Track
Some browsers send a “Do Not Track” signal. This site does not currently respond to those signals in a uniform way because there is no single industry standard. You can still limit cookies in your browser.
8. Links to other sites
This site may link to manufacturers, platforms, or other businesses. Their sites have their own privacy practices. This policy applies only to vincent-technologies.com.
9. Changes
We may update this policy when our practices, vendors, or legal requirements change. The current version will be posted on this page with an updated effective date.
10. Contact
Vincent Technologies
https://vincent-technologies.com/
Use the Contact page for privacy questions or requests.